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hp laptop diagnostic latest app

1 REPLY 1
HP Recommended

Hi @ztakele 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

The latest diagnostic tool for HP laptops is the HP PC Hardware Diagnostics Windows utility. It helps test hardware components and troubleshoot issues directly within Windows.

 

Here’s how to download and use it effectively:

 

HP PC Hardware Diagnostics Windows – Overview & Download

  • Purpose: Diagnose issues with memory, battery, hard drive, processor, graphics, and more.
  • Compatibility: Works with most HP laptops running Windows 10 or Windows 11.
  • Interface: Simple, menu-driven with guided tests and results.

Download Link:
https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

 

Once installed, you can run quick or extensive tests on individual components. It also includes battery health checks and startup diagnostics.

 

How to Use It

  1. Install the App from the link above.
  2. Open the tool from the Start menu: HP PC Hardware Diagnostics Windows.
  3. Choose from:
    • System Tests (Quick or Extensive)
    • Component Tests (Battery, Memory, Storage, etc.)
  4. Follow on-screen instructions and review the results.
  5. If any test fails, the tool provides error codes and suggested actions.

 

For automatic updates and guided troubleshooting, you can also install:

HP Support Assistant
https://support.hp.com/in-en/help/hp-support-assistant

It includes access to diagnostics, driver updates, and system health monitoring.

 

Let me know your laptop model or the issue you're trying to diagnose—I’ll guide you to the most relevant test or tool.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.