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- hp laptop freezes on everything i click on

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06-02-2024 01:17 PM
Operating System: Microsoft Windows 11
i had to reset my laptop because windows 11 crashed and i reinstalled windows 11
since then every time i click on something my laptop freezes with a frozen yellow hour glass and i have to force shut it down
mp4s are the biggest offenders
i am just wondering if it is time to get rid of it
i have nothing but problems out of it since i bought it
thank you for your time and understanding
i hope someone can help me fix it
of course it is out of warranty
Rick
Product number: 4S324UAT#ABA
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