hp model 2000 hard disk crash

[cooploop23]

windows 8 crashed after i defragged my computer ' its fixing to get windows 10 i just need to check the specs before i pull the trigger

[Kuroi_Kenshi]

Hi @cooploop23,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop upgrade!

We're thrilled to have the opportunity to assist you and provide a solution.

If you plan to upgrade an HP 2000 series laptop from Windows 8 to Windows 10 and need to check the system specifications, here’s how to proceed:

System Requirements for Windows 10

First, ensure your system meets the minimum requirements for Windows 10:

Processor:

• 1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)

RAM:

• 1 GB for 32-bit or 2 GB for 64-bit

Hard Disk Space:

• 16 GB for 32-bit OS or 32 GB for 64-bit OS

Graphics Card:

• DirectX 9 or later with WDDM 1.0 driver

Display:

• 800 x 600

Checking System Specifications on HP 2000 Series Laptop

Given that your hard disk and Windows 8 installation are crashed, use the following steps if you can still boot into BIOS or use external tools:

Access BIOS:

• Restart your computer and press F10 (or the appropriate key) repeatedly at startup to enter the BIOS setup utility.
• In the BIOS, you can find detailed information about your processor, RAM, and some hard disk details.

Using External Tools:

• Bootable USB Drive:
  • Create a bootable USB drive using a utility like Rufus and download a lightweight Linux distribution (like Ubuntu) or a Windows PE (Preinstallation Environment).
  • Boot from the USB drive and use system information tools within the live environment to get details about your hardware specifications.
• Disk Utility:
  • If the hard disk is functional enough, use tools like GParted in Linux live environments to check the storage status.

Upgrade Steps

Check Health of Hardware:

• Use the tools mentioned above to ensure your system's hardware is in good condition, especially after the crash. Consider replacing the hard disk if it's faulty.

Backup Important Data:

• Before proceeding with any upgrade or fresh installation, ensure all important data is backed up from the existing hard drive if accessible.

Windows 10 Installation:

• Download the latest Windows 10 ISO file from the Microsoft website.
• Use the Media Creation Tool provided by Microsoft to create a bootable USB for Windows 10 installation.
• Boot from the USB and follow the on-screen instructions for a clean installation of Windows 10.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,