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06-02-2025 03:11 AM - edited 06-02-2025 04:53 AM
After trying to login 3 times I get the following message: System Disabled [ 80104490 ]
model: g7-1325sw
Product: B1Q05EA#AKD
Dear Community Members
Would you please give me a hint, what to do next ?
06-03-2025 09:37 AM
Hi @Tomasz1970,
Welcome to the HP support community.
Your HP Pavilion g7-1325sw has a BIOS password set, and you've exceeded the allowed number of incorrect attempts. The “System Disabled” code is a security lockout mechanism.
HP does not provide BIOS master password resets. In this case, Pc must be serviced.
Please help us with your HP unit serial number or the product number in a private message for further assistance.
Here is the link to find the product Serial number: - Click here
To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.
VikramTheGreat
HP Support