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HP Recommended

After trying to login 3 times I get the following message: System Disabled [ 80104490 ]

model: g7-1325sw

Product: B1Q05EA#AKD

Dear Community Members

Would you please give me a hint, what to do next ?

1 REPLY 1
HP Recommended

Hi @Tomasz1970,

Welcome to the HP support community.

Your HP Pavilion g7-1325sw has a BIOS password set, and you've exceeded the allowed number of incorrect attempts. The “System Disabled” code is a security lockout mechanism.

HP does not provide BIOS master password resets. In this case, Pc must be serviced.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.