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HP Recommended
HP ProBook 4540s Notebook PC

After formatting the computer, although there is Bluetooth on the device, when I go to the settings, there is not even an option to turn it on or off. Even though the latest driver is 2015 and up to date, it does not work. Product model is HP PROBOOK 4540S, Bluetooth does not work.

3 REPLIES 3
HP Recommended

What model Wi-Fi adapter does your notebook come with?

 

What operating system are you running on your notebook?

HP Recommended

Ralink RT3290 802.11bgn 1x1 WiFi and Bluetooth 4.0 combination adapter WiFi Card (Wireless Card)

 

 

 

OPERATING SYSTEM: WINDOWS 10 HOME SINGLE LANGUAGE

HP Recommended

Yes, the Bluetooth does not work on the newer builds of W10.

 

There is no fix other than to use a USB Bluetooth adapter.

 

If you want, you can replace the Ralink card with the dual band Intel card with Bluetooth that is listed in chapter 3 of your notebook's service manual.

 

c03758231.pdf

 

You must get one with the HP part number on it or it will not work.

 

Intel Centrino Advanced-N 6235   HP part # 670292-001

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