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HP Recommended
hp probook g4
Microsoft Windows 10 (64-bit)

hi there....

             I've recently wiped out the pre installed OS in the pro-book due to excessive bloatware and then installed the windows 10 enterprise. but the problem i am facing is i can not alter the brightness of the screen and the wi-fi is also not working

 

           is this is an issue with the drivers or some other problem while installing... the hotkeys in the pro-book is also not working 

 

           show me what to do and help me with this problem

3 REPLIES 3
HP Recommended

Hi,

First, you should completely update Windows 10. Go into settings > Update&Security > click on "Verify for updates" and let the computer completely update. You might need to reboot a couple of times. This should install most drivers.

 

You could then install HP support assistant and let it install HP drivers for your system. Here you can download the latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Hope it helps,

David

 

HP Recommended

Hi:

 

Yes, you probably do have to install the required drivers for the graphics, wifi and hotkey software from your specific model Probook's W10 driver support page.

 

I assume the 450 G4?

 

https://support.hp.com/us-en/drivers/selfservice/hp-probook-450-g4-notebook-pc/10477253

HP Recommended
thanks
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