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10-25-2018 08:23 AM - edited 10-25-2018 08:32 AM
Hi
For just a missing driver, perhaps this may help...
https://support.hp.com/us-en/product/hp-15-r000-notebook-pc-series/6875200/model/7308910
https://support.hp.com/us-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7308910
10-25-2018 10:14 AM
What you have said doesn't make sense;
"there is no drivers installed in Device Manager"
Windows will not work if there is no single driver installed
Do you actualy mean some of the drivers show there as an error?
Otherwise if you just want to update your currently installed drivers get HP Support Asstant tool from here, its in Software-Solutions section
https://support.hp.com/us-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7308910
This tool will help you get all the latest drivers you need.
---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.
10-25-2018 09:44 PM
let me tell you in detail.
I installed all the drivers manually and touchpad ,audio and graphics driver worked well..no issues with it !!
i installed, i mean i properly installed the bluetooth and wireless drivers but it did not reflect in the device manager.
already tried hp support assistant tool.
10-26-2018 02:12 AM
Hi
If copy and paste these few lines into notepad and save them as Beacon.bat and then run beacon.bat and post some of the output it will help us considerably.
@ECHO OFF getmac systeminfo PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" PowerShell -Command "GIP -Detailed" PowerShell -Command "Test-NetConnection" PAUSE