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‎10-15-2022 09:42 AM

HP Recommended
Product: HP 15-g019wm Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to remove a corrupted bios by using the bios update utility. The window on the hp program doesn't see any thumb drive when I insert into pc. I need to write the bios to the corrupted computer but am unable to do so. because this procedure requires a 2nd computer to download and move the program into a thumb drive, I have tried 2 different computers with the same result. Is there a link where I can get what I need to replace the bios on the laptop. The model of the laptop is HP 15-g019wm Notebook PC (ENERGY STAR). TIA

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1 REPLY 1

‎10-15-2022 02:52 PM

HP Recommended

Hello @rcw2 

 

(1) Power off notebook

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

 

(5) Use (another Windows computer) to create <USB flash drive>

HP Notebook System BIOS Update

F.49 Rev.A10.2 MBAug 1, 2018Download

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

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