hp universal camera driver

[negussie]

i cannot download hp universal camera driver 

[Max3Aj]

Hi @negussie, and welcome to HP Support Community!

Thank you for reaching out with your concern. I'm glad to assist you today.

If you're having trouble downloading the HP Universal Camera Driver for your HP Notebook, here’s a step-by-step guide to help you resolve the issue:

Identify Your HP Notebook Model

Before downloading any driver, it's important to know your exact notebook model. You can find this by:

• Pressing Fn + Esc on your keyboard (HP System Information will pop up).
• Or, go to Start > HP Support Assistant and check your device details.

Manual Installation Instructions

Once downloaded, follow these steps to install the driver manually:

1. Extract the .cab file to a folder.
2. Open Device Manager (Right-click Start > Device Manager).
3. Expand Imaging Devices or Cameras.
4. Right-click your camera device and choose Update Driver.
5. Select Browse my computer for drivers.
6. Navigate to the folder where you extracted the driver.
7. Click Next and follow the on-screen instructions.

Use HP’s Official Driver Portal

Alternatively, you can use HP official support site to find drivers tailored to your notebook: Official HP® Support

Webcam Troubleshooting

If your camera still doesn’t work after installing the driver, try these steps:

• Check Privacy Settings: Settings > Privacy & Security > Camera and ensure access is enabled.
• Use HP Support Assistant to auto-detect and install missing drivers. HP Support Assistant | HP® Support

HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

If the suggestions helped solve the problem, please let us know by clicking “Accepted Solution.” It really helps fellow users find quick answers.

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Take care and happy computing!

Best regards,

Max3Aj

HP Support