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‎12-26-2020 08:28 PM

HP Recommended
Product: hp g42
Operating System: Microsoft Windows 10 (32-bit)

i have 32 bit hp g42 laptop but i want to ugrade it to 64 bit how can i

1 REPLY 1

‎12-27-2020 06:55 AM

HP Recommended

Hi:

 

You cannot upgrade from a 32 bit to a 64 bit operating system. 

 

You have to clean install a 64 bit operating system and reinstall all of your programs and files.

 

You can clean install W10 64 bit by making bootable installation media using the Media creation tool from the link below.

 

Make the 64 bit installation media.

 

Download Windows 10 (microsoft.com)

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.

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