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‎04-16-2019 06:15 PM

HP Recommended
Product: Envy dv6 7200
Operating System: Microsoft Windows 10 (64-bit)

Hello 

i have a problem after upgrading my pc to windows 10 

and my problem is BSOD  " PAGE_FAULT_IN_A_NONPAGED_AREA "

i checked somethings in Microsoft website and followed some instructions and i found why this error happened to me

this is the error info :

what failed : hpdskflt.sys 

and i asked them about this error and they said that this is HP 3D driveguard 

now please help me to find out how to solve my problem and disable or deleting this software 

with best regards

2 REPLIES 2

‎04-17-2019 01:00 AM

HP Recommended

@HKN 

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88981.exe

 

your machine could be a little bit old, you may have to use

 

    https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe

 

Regards.

BH
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‎04-19-2019 01:38 AM

HP Recommended

Hello Dear Banhien

i tried your solution but it didn’t solved my problem and i still get page fault in a none page area error on windows 10

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