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HP Recommended
hp note book
Microsoft Windows 7 (64-bit)

hi  guys   I  have been  using my   dongle   on another  note book  successfully   for ages   now,  but when I plugged it into  this notebook    it appears    in my drive     and when i try auto run     and  accept   birdcage technoligies   I get this stupid  pop up   and   it doesn't matter if I accept or   cancell  it  I cant get any further 

three set up.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @niloc

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to install the Huawei dongle on your computer.

 

I’d love to help!

 

I see that the error what you are getting is related to Windows Vista and Internet explorer version 9. I recommend you to install IE version 11 and check if it helps.

 

If the issue persists, I recommend you to contact the device manufacturer.

 

Hope that answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @niloc

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to install the Huawei dongle on your computer.

 

I’d love to help!

 

I see that the error what you are getting is related to Windows Vista and Internet explorer version 9. I recommend you to install IE version 11 and check if it helps.

 

If the issue persists, I recommend you to contact the device manufacturer.

 

Hope that answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.