i cant access my Nvidia driver setting

[p_kotkar]

[KrazyToad]

@p_kotkar

Welcome to HP Community

I have gone through your Post and would like to help

To assist you better please provide me with the complete Notebook Model or the Product Number

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

Thank you

[p_kotkar]

Product Name - HP Pavilion Notebook

Serial number - 5CD72448T2

Product number - Z4Q39PA#ACJ

[KrazyToad]

@p_kotkar

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers including Graphics Driver for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[p_kotkar]

Hello

I already had Hp support assistant installed in my laptop .

I performed all operations that you mention in your massage with Windows update.

But , still problem is there .

Please suggest any other solution.

Thank you.

[KrazyToad]

@p_kotkar

Download and run the Nvidia Auto detect tool  https://www.nvidia.com/Download/Scan.aspx?lang=en-us