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Locked

‎10-27-2024 06:34 PM

HP Recommended
Product: HP 14-cf2000 Laptop PC (552L9AV)
Operating System: Microsoft Windows 10 (32-bit)

I forgot my numerical pin. Ive tried typing in letters. Ive tried reseting through a link and it just tries to make me reset my Microsoft password. Ive tried command promt and even resetting and each one gives me a error message. How do i fix this?? 

1 REPLY 1

‎10-28-2024 10:09 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Rose_S

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