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- Re: i have speed problem in my system

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03-17-2021 07:34 AM
i have some speed problem in my system, because when i turn on my laptop, then very slow open and after that any icon i click , also very slow open, please solve my problem
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Accepted Solutions
03-17-2021 07:38 AM
Hi,
Can you provide the exact model or product number of your machine?
Also, try performing a hardware test at boot and see if there are any hardware failures. It could be that the hard drive is failing.
You can perform a fast system test or hard drive test
Turn off the PC by holding the power button until complete shutdown.
Turn on the PC and repeatedly press ESC until startup menu appears.
Press F2 to enter diagnostics.
Try performing the system test and see if there are any failure ids.
Let us know,
David
03-17-2021 07:38 AM
Hi,
Can you provide the exact model or product number of your machine?
Also, try performing a hardware test at boot and see if there are any hardware failures. It could be that the hard drive is failing.
You can perform a fast system test or hard drive test
Turn off the PC by holding the power button until complete shutdown.
Turn on the PC and repeatedly press ESC until startup menu appears.
Press F2 to enter diagnostics.
Try performing the system test and see if there are any failure ids.
Let us know,
David