• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Example: Pavilion core i3
Microsoft Windows 10 (64-bit)

i have some speed problem in my system, because when i turn on  my laptop, then very slow open and after that  any icon i click , also very slow open, please solve my problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Can you provide the exact model or product number of your machine?

model

 

Also, try performing a hardware test at boot and see if there are any hardware failures. It could be that the hard drive is failing.

You can perform a fast system test or hard drive test

Turn off the PC by holding the power button until complete shutdown.

Turn on the PC and repeatedly press ESC until startup menu appears.

Press F2 to enter diagnostics.

Try performing the system test and see if there are any failure ids.

 

Let us know,

David

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Can you provide the exact model or product number of your machine?

model

 

Also, try performing a hardware test at boot and see if there are any hardware failures. It could be that the hard drive is failing.

You can perform a fast system test or hard drive test

Turn off the PC by holding the power button until complete shutdown.

Turn on the PC and repeatedly press ESC until startup menu appears.

Press F2 to enter diagnostics.

Try performing the system test and see if there are any failure ids.

 

Let us know,

David

HP Recommended

model nvidia gefoce, Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz 2.21 GHz

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.