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‎11-04-2024 03:27 PM

HP Recommended
Product: HP Laptop 15-db0xxx

Hi!  My laptop is working really slow, and i think its because of the windows 11 that i donwloaded before i knew its a chromebook. I would like to switch to Chrome OS but i cant because i dont really know what model this laptop is. I checked on the bottom panel and still nothing. If somebody would help me i would be very gratefull.

 

Category:
1 REPLY 1

‎11-07-2024 02:11 AM

HP Recommended

Hi @aleks_trz,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To resolve this issue, I recommend you contact phone support. They can assist you remotely.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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