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06-27-2025 12:01 PM
when I try turning my hp i3 computer on it automatically takes me to a black screen saying “hard disk not found (3F0)” and when i go to the “reset pc or advance settings” it automatically goes to advance settings it wont let me reset
06-29-2025 03:31 AM
@spendskii, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding "Hard Disk Not Found (3F0)" error!
We're thrilled to have the opportunity to assist you and provide a solution.
It sounds like you're encountering a "Hard Disk Not Found (3F0)" error on your HP computer. This error typically indicates an issue with the hard drive or its connection. Here are some steps you can try to resolve the issue:
Check Hard Drive Connection: Turn off your computer and disconnect it from any power sources. Open the computer case and ensure that the hard drive is properly connected to the motherboard. Sometimes, reseating the cables can solve the issue.
Run Hardware Diagnostics: HP computers often come with built-in diagnostics tools. You can access these by turning on the computer and repeatedly pressing the F2 key until the HP PC Hardware Diagnostics screen appears. Run a full test to check the health of your hard drive.
Check Boot Order: During startup, press the F10 key to enter the BIOS setup utility. Once there, check the boot order to make sure the hard drive is selected as the primary boot device.
Reset BIOS Settings: If you've recently changed any BIOS settings, it's possible that this is affecting the hard drive detection. You can reset the BIOS to default settings to see if that resolves the issue.
Repair System Files: If you have another computer, you can create a Windows recovery drive and use it to boot your HP computer. Once booted, use the "Repair your computer" option to attempt to fix any system file issues that might be preventing the hard drive from being recognized.
Check for Physical Damage: If none of the above steps work, there may be physical damage to the hard drive. In this case, it might need to be replaced.
Hope this helps!
Take care, and have an amazing day!
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ZOEY7886
I am an HP Employee