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HP Recommended
HP Pavilion Laptop PC 15-eg0073cl
Microsoft Windows 11

Does anyone know about this software - IBTAVFLT.SYS?  I get an error that this software has an error.  Does anyone know or have an instruction to walk me through to fix this error?

2 REPLIES 2
HP Recommended

Hi @arizonaeasy,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting the ibtavflt.sys file is a system driver associated with Intel Bluetooth components, and errors related to this file typically indicate an issue with your Bluetooth driver or related software. 

Here's a step-by-step guide to troubleshoot and fix the ibtavflt.sys error on your HP Pavilion Laptop PC 15-Eg0073cl running Windows 11:

Step 1: Check for Windows Updates

Ensure your system is up-to-date with the latest Windows updates:

  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates and install any available updates.

Step 2: Update Bluetooth Driver

Updating the Bluetooth driver can resolve issues related to ibtavflt.sys:

  1. Right-click on the Start button and select Device Manager.
  2. Expand the Bluetooth section.
  3. Right-click on your Bluetooth adapter (e.g., Intel Wireless Bluetooth) and select Update driver.
  4. Choose Search automatically for updated driver software.

Step 3: Reinstall Bluetooth Driver

If updating the driver does not resolve the issue, try reinstalling it:

  1. In Device Manager, right-click on your Bluetooth adapter and select Uninstall device.
  2. Confirm the uninstallation and restart your computer.
  3. Upon restart, Windows should automatically reinstall the default Bluetooth driver. If it doesn't, download the latest driver from the HP support website or Intel's website and install it manually.

Step 4: Check for HP Driver Updates

HP often provides customized drivers and software for their laptops:

  1. Go to the HP Support website.
  2. Enter your laptop model (HP Pavilion Laptop PC 15-Eg0073cl) and select the correct product from the list.
  3. Navigate to the Drivers & Software section.
  4. Download and install any available Bluetooth or system drivers.

Step 5: Perform System File Check

Corrupt system files can also cause driver issues:

  1. Open Command Prompt as an administrator. (Search for cmd, right-click on Command Prompt, and select Run as administrator.)
  2. Type sfc /scannow and press Enter.
  3. Allow the scan to complete and follow any on-screen instructions to fix detected issues.

Step 6: Run DISM Tool

The Deployment Imaging Service and Management Tool can fix Windows image issues:

  1. Open Command Prompt as an administrator.
  2. Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
  3. Allow the process to complete and restart your computer.

Step 7: Check Event Viewer

The Event Viewer can provide more details about the error:

  1. Press Windows + X and select Event Viewer.
  2. Navigate to Windows Logs > System.
  3. Look for any critical errors or warnings related to ibtavflt.sys and note any additional details provided.

Step 8: Perform a System Restore

If the error started recently, performing a system restore can revert your system to a previous state before the error occurred:

  1. Press Windows + S, type Create a restore point, and select the matching result.
  2. In the System Properties window, click on System Restore.
  3. Follow the on-screen instructions to choose a restore point and restore your system.

Refer to this document: HP Pavilion Laptop PC 15-eg0073cl User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi @arizonaeasy,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting the ibtavflt.sys file is a system driver associated with Intel Bluetooth components, and errors related to this file typically indicate an issue with your Bluetooth driver or related software. 

Here's a step-by-step guide to troubleshoot and fix the ibtavflt.sys error on your HP Pavilion Laptop PC 15-Eg0073cl running Windows 11:

Step 1: Check for Windows Updates

Ensure your system is up-to-date with the latest Windows updates:

  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates and install any available updates.

Step 2: Update Bluetooth Driver

Updating the Bluetooth driver can resolve issues related to ibtavflt.sys:

  1. Right-click on the Start button and select Device Manager.
  2. Expand the Bluetooth section.
  3. Right-click on your Bluetooth adapter (e.g., Intel Wireless Bluetooth) and select Update driver.
  4. Choose Search automatically for updated driver software.

Step 3: Reinstall Bluetooth Driver

If updating the driver does not resolve the issue, try reinstalling it:

  1. In Device Manager, right-click on your Bluetooth adapter and select Uninstall device.
  2. Confirm the uninstallation and restart your computer.
  3. Upon restart, Windows should automatically reinstall the default Bluetooth driver. If it doesn't, download the latest driver from the HP support website or Intel's website and install it manually.

Step 4: Check for HP Driver Updates

HP often provides customized drivers and software for their laptops:

  1. Go to the HP Support website.
  2. Enter your laptop model (HP Pavilion Laptop PC 15-Eg0073cl) and select the correct product from the list.
  3. Navigate to the Drivers & Software section.
  4. Download and install any available Bluetooth or system drivers.

Step 5: Perform System File Check

Corrupt system files can also cause driver issues:

  1. Open Command Prompt as an administrator. (Search for cmd, right-click on Command Prompt, and select Run as administrator.)
  2. Type sfc /scannow and press Enter.
  3. Allow the scan to complete and follow any on-screen instructions to fix detected issues.

Step 6: Run DISM Tool

The Deployment Imaging Service and Management Tool can fix Windows image issues:

  1. Open Command Prompt as an administrator.
  2. Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
  3. Allow the process to complete and restart your computer.

Step 7: Check Event Viewer

The Event Viewer can provide more details about the error:

  1. Press Windows + X and select Event Viewer.
  2. Navigate to Windows Logs > System.
  3. Look for any critical errors or warnings related to ibtavflt.sys and note any additional details provided.

Step 8: Perform a System Restore

If the error started recently, performing a system restore can revert your system to a previous state before the error occurred:

  1. Press Windows + S, type Create a restore point, and select the matching result.
  2. In the System Properties window, click on System Restore.
  3. Follow the on-screen instructions to choose a restore point and restore your system.

Refer to this document: HP Pavilion Laptop PC 15-eg0073cl User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.