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‎10-06-2024 03:35 AM

HP Recommended
Operating System: Microsoft Windows 11

To solve this problem I downloded the Intel 2D Imaging driver from 

Intel 2D Imaging/MCU/Visual Sensing Controller Driver for Camera | Driver Details | Dell Australia

This fixed the problem

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2024 07:10 AM

HP Recommended

The notebook I am using is a SurfacePro9 running under Windows 11 , 64bit 16GB Ram

View solution in original post

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3 REPLIES 3

‎10-06-2024 04:06 AM

HP Recommended

Thanks for posting this but could you tell me which notebook you have?  That way anyone trying to get their laptop camera to work will know to use that driver.  

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‎10-06-2024 07:10 AM

HP Recommended

The notebook I am using is a SurfacePro9 running under Windows 11 , 64bit 16GB Ram

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‎10-06-2024 08:10 AM

HP Recommended

Well, good luck with that.  I replaced two batteries and screen on my SP4 before I gave up on it.

 

Thank you for using HP products and posting to the community.
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problem please mark this as a solution so others can find it
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