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HP Recommended
HP Notebook - 15-da0039la
Microsoft Windows 10 (64-bit)

Necesito los discos o imagen iso para recuperar mi portatil Modelo 15-da0039la el cual no permite de manera local hacer un reseteo de fabrica da error de Bios la cual ya se actualiza

7 REPLIES 7
HP Recommended

Your notebook is no longer supported by the HP cloud recovery tool since it is more than 5 years old.

 

Your only option would be to use the Microsoft media creation tool to create a bootable USB installation flash drive to reinstall Windows 10.

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page:

 

HP Notebook - 15-da0039la Software and Driver Downloads | HP® Support

HP Recommended

Cree USB con Windows 10 realizó el proceso pero cuando termina la primera parte luego al reiniciar el equipo parte de manera automática como si apretara F11 y así se queda en loop

 

HP Recommended

When the PC goes to restart for the first time, at the moment it shuts off, remove the USB flash drive and see if the Windows installation will continue. 

HP Recommended

Probaré mañana el proceso.mencionado y le comento los resultados gracias 

HP Recommended

You're very welcome. 

HP Recommended

Accedí para reinstalar Windows 10

Al momento de reiniciar saque pendrive

Luego arroja error 0xc000098

No me permite con F10 acceder al Bios el cual lo actualice bajando de la página de HP

 

Es decir trato de instalar Windows y al reiniciar da error, cambie hdd, memoria y nada me da solución 

 

IMG_20250318_131913.jpg

IMG_20250318_131347.jpg

HP Recommended

Sorry, that removing the flash drive during the restart didn't work.

 

Unfortunately, I don't have any other suggestions for you to try.

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