-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- instalacion windows 11 no detecta el disco en un HP Laptop 1...

Create an account on the HP Community to personalize your profile and ask a question
02-22-2025 12:06 PM
Estoy instalando windows 11 desde un USB en un portatil hp 15s-fq4037ns sin sistema operativo.
Cuando llego a la selección de disco en el que instalar no detecta el HDD.
Cuando intento cargar el controlador del disco no sé localizar la carpeta ni en el Disco Duro ni el USB que contiene Windows 11
Solved! Go to Solution.
Accepted Solutions
02-22-2025 01:13 PM - edited 02-22-2025 01:13 PM
Unfortunately, I don't know what the problem could be.
The only other suggestion I can offer would be to try this older driver version that I zipped up and attached below.
These drivers are good for all PCs with the Intel 11th > 13th gen core processors as were the others I gave you.
02-22-2025 12:19 PM
If you clean install W11, you can install the drivers that I zipped up and attached below so Windows can find the drive.
Unzip and copy all of the files in the folder in the attachment to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the Windows installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.
Click Next, and Windows should install.
02-22-2025 01:13 PM - edited 02-22-2025 01:13 PM
Unfortunately, I don't know what the problem could be.
The only other suggestion I can offer would be to try this older driver version that I zipped up and attached below.
These drivers are good for all PCs with the Intel 11th > 13th gen core processors as were the others I gave you.