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I was installing linux xfce mint on my hp stream model 11-ak0020na the symbol stopped spinning and now the bios says no hard drive.

 

1 REPLY 1
HP Recommended

Your mint distribution is either missing the required driver for the disk subsystem, or the install was MBR instead of UEFI (or vice-versa depending on how old the laptop).

 

This is the USB creation tool for newer laptops that have UEFI and GPT.  

BeemerBiker_0-1764847501690.png

 

Your laptop was "windows only" and unless I am mistaken it came with the "S" version of windows

I cannot help you with an HP Linux disk drive to make the disk drive visible.   Do you have cloud recovery?


For additional help with Linux visit the ask Ubuntu forum;


Another place to ask questions is ChatGPT and anyone that can type and press the enter key can ask a question. You have to register. Start with ChatGPT and use the AI's answers to search AskUbuntu for more detail than the AI can provide.

 

I can provide an upgrade to windows 11.  It is possible to run the Linux subsystem if you have 8gb or more memory.


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