-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- intel rapid storage driver problem

Create an account on the HP Community to personalize your profile and ask a question
06-18-2024 04:04 AM
when i boot my laptop with USB flash drive. i cant format or instrall windows beacuse it shows driver error. i cant find suitable intel rapid storage driver for my windows 11 version. the webpages only show version 22H but i have 23H updated version. please help me to solve this
06-18-2024 05:20 AM - edited 06-18-2024 02:16 PM
If your laptop has an Intel Core 11th gen or newer processor, you need to supply an Intel RST VMD driver to the Windows installer for it to detect the storage drive to install Windows on.
Download IRST driver from the link below, extract driver files and copy them to the installation usb drive. You can follow the steps below to complete the installation.
https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe
1. Connect your Windows installation usb drive to the laptop (for the best results, use an installation media created with Microsoft Media Creation Tool rather than with Rufus with the ISO file).
2. Right-click on the downloaded sp146929 file and click on "Run as administrator" to start the extraction process.
3. When you are asked where to save files, with the default directory path being displayed, click on Next.
4. Go to C:\SWSetup and locate the sp146929 folder that holds extracted files. Double click the folder and copy the F6 folder to the root directory of the Windows installation usb drive.
5. Run the Windows installation from the usb drive, and when you are asked where to install Windows, click on Load Driver.
6. Click on Browse then click the usb drive in the window that opens.
7. Click on the F6 folder and click OK.
8. Two drivers will be displayed. Select either one then click OK.
9. Now the drive will be displayed with partitions if the drive already has Windows installed. Delete all the partitions to see "Drive 0 (or 1) Unallocated space" then click Next to proceed the installation.
If your laptop has any other type of processor, sp146929 doesn't work. let us know your full product number or model number.