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HP Recommended
HP ZBook Studio x360 G5 Convertible Workstation
Microsoft Windows 10 (64-bit)

I am going to order HP ZBook Studio x360 G5 Convertible Workstation from a local store, and will replace the original SSD (i.e. the drive with Windows 10 Pro 64-bit pre-installed) with a new one from Samsung.  I will not restore the original operating system as I have a Windows 10 Education license offered by my workplace.  Is the Cloud Recovery Client (download all the original drivers and store them in a USB drive beforehand) or HP Support Assistant the quickest way to restore all the original drivers after installing the operating system?  Will software, like HP Collaboration Keyboard Software, also be downloaded and installed through the HP Support Assistant?

 

Thank you in advance for your kind reply.

1 REPLY 1
HP Recommended

Hello @akmtshun 

 

HP Support Assistant will not install or restore missing drivers. HP Support Assistant can only update drivers which already exist on the system

 

The best/fastest way is to manually install them - pre-download them from https://support.hp.com/us-en/drivers

 

Windows 10's Windows Update may also install missing drivers for you. You can also force drivers installation from Device Manager >> https://support.hp.com/us-en/document/c03330139

>> https://www.howtogeek.com/98465/htg-explains-when-do-you-need-to-update-your-drivers/

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