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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- issue in starting the laptop after change in motherboard
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04-08-2024 10:43 AM
While I understand WHY you did this, you are now presented with serious issues. Why? Because the Windows product key for the preinstalled Windows was embedded into the firmware of the motherboard and when you replaced that, you basically threw away the Windows license as HP will not issue or sell you a second one.
You will have to buy a retail copy of windows that comes with a retail license and replace the Windows you have with that.
You will also no longer have the HP drivers when you install Windows as the new version will only install the MS generic drivers and some of the laptop hardware will not function properly as a result. If you had come here BEFORE you did this, we could have told you how to do a backup of the HP drivers so you could restore them -- but it is too late now.
I am a volunteer and I do not work for, nor represent, HP