lampeggio continuo caps non rispettando alcuna frequenza di quelle mostrate nella tab di supporto

[MassimoDibe]

Salve, il pc non si accende e il tasto caps continua a lampeggiare senza rispettare la nomenclatura mostrata in tabella supporto hp.

Ho provato ad eseguire il reset rispettando la procedura con il tasto di accensione, senza ottenere risultati. 

cosa posso fare in più?

[MarcusC]

Hey @MassimoDibe 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

[MassimoDibe]

Hi, the pc does not turn on and the caps key continues to flash without respecting the nomenclature shown in the hp support table.

I tried to perform the reset respecting the procedure with the power button, without obtaining results.

 

what can i do more?

[praveenbv]

Hi@MassimoDibe, Welcome to the HP Support Community!

We reviewed your post and I understand that the  Notebook is not Powering ON,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger, and check if that helps.

Hope this helps! Keep me posted.

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