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Windows 11 Support Center. -
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11-18-2021 10:37 AM - edited 11-18-2021 10:39 AM
I have an hp laptop 15-dy2000 2D117AV. A Windows 11 ready laptop. Apart from the fact that in the bios settings, the Advanced tab isn't unlocked yet...
I go ahead and load up a Linux distro and it boots into the Desktop. So I start the install process and it tells me that no hard drive is detected??? Same thing for Windows 10 burned cd! What do I do? I don't mind using Windows but does this laptop support clean installs outside Media creation tool/upgrade assistant???
11-18-2021 03:11 PM
I'm sorry, but HP does not provide support for Linux distros -- including boot and installation issues.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
Good Luck
I am a volunteer and I do not work for, nor represent, HP