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Locked

‎04-17-2020 08:56 AM

HP Recommended
Product: HP 10-P010NR Touch Laptop
Operating System: Microsoft Windows 10 (32-bit)

Hello.

I cannot login to my laptop.

I need to do a hard restart (go back to factory settings). 

Every attempt I found online has been futile.

Any suggestions?

Thank You!

1 REPLY 1

‎04-17-2020 09:25 AM

HP Recommended

@QJ1

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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