laptop is not charging and blinks red light

[krishnakanth_kk]

product name:HP victus 

[Max3Aj]

@krishnakanth_kk, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand your HP Victus laptop is not charging and shows a blinking red light. This usually indicates a battery or power-related issue. Let's go through some steps to help resolve this:

Perform a Hard Reset

This can clear temporary hardware glitches:

• Turn off the laptop.
• Disconnect the charger and all external devices.
• Press and hold the power button for 15 seconds.
• Reconnect the charger and try turning the laptop back on.

Check the AC Adapter and Charging Port

• Ensure you're using the original HP charger.
• Inspect the charging port and adapter for any damage or debris.
• Try a different wall outlet or compatible charger if available.

Battery Status Check via HP Support Assistant

• Download or open HP Support Assistant.HP Support Assistant | HP® Support
• Go to Battery Check under the "Troubleshooting and Fixes" section.
• Run the test and review the results. If the battery is failing, it will be indicated here.

Check for BIOS and Driver Updates

• Visit the HP Software and Drivers page.
• Enter your HP Victus model number.
• Download and install any available BIOS or chipset updates.

Battery Light Behavior

• A blinking red light typically means the battery is critically low or not detected.
• If the battery is removable (some Victus models are), try reseating it.

If the issue persists after these steps, your battery or motherboard may need servicing. In that case, we suggest you please the nearest HP authorized service center, the service team will check and assist you. 

Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support

(Select the country from the dropdown menu and enter the city name or pincode) 
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support