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‎06-04-2025 05:45 AM

HP Recommended
Product: HP EliteBook 850 G7 Notebook PC (8TP59AV)

Occasionally, my laptop does not start up properly. The caps lock and num lock buttons will flash seven times, and then it fails to power on. When it does start, I see a message indicating "HP Sure Start detected corruption in the Intel Management Engine firmware." I can select continue, after which a follow-up screen appears stating "Recovering Intel® Management Engine firmware to version 14.1.74.2355."

After this process completes, the computer starts normally. Could you please advise what the underlying issue might be and how it can be resolved?

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