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‎09-20-2020 06:59 AM

HP Recommended

some times my laptop just not shut down, keeping the shut down button on & fan. so i have to hold the power button for forcefully shut down. 

 why this is happening? 

what is the solution. 

 i have used the power option for solution, but it do nothing. 

please help me.

1 REPLY 1

‎09-22-2020 04:48 PM

HP Recommended

@Soudeep

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

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