laptop stuck on update screen

[jj4102]

I have the same issue but how am I to download windows update troubleshooter if I can’t get pass the update screen

[pritam2015]

Hi,

              You are stuck on update screen while installing windows update.

              You need to recover your earlier edition to fix this issue.

Solution 1

1. Shut down your notebook.
2. Press f11 repeatedly until you don't see recovery screen as soon as you press the power button.
3. Select Troubleshoot.
4. Select Advanced options
5. Select Start-up repair.
6. Follow onscreen instructions.

Solution 2:

1. Follow step 1, 2,3and 4 from solution 1.
2. Select System Restore.
3. Select the latest system restore point.
4. Follow on-screen instructions.

Solution 3:

1. Follow steps 1,2 and 3 from solution 1.
2. Depending on your edition of windows you may see different options.
3. If you see Reset this PC click on it and tick keep personal files then follow on screen instructions.
4. If you see two options then select Refresh this PC and follow on scren instructions.