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‎05-30-2022 05:11 AM

HP Recommended
Product: HP Pavilion - 15-cw1500sa
Operating System: Microsoft Windows 11

Hi everyone, today I plugged in my iphone 11 to my laptop and the laptop just switched off without any warning. At first it wouldn't start but after about 10 minutes the laptop started up again. I tried to connect my iphone again but the same thing happened and now the laptop just won't start up. Initially I thought the laptop had just run out of charge which is why I connected my phone again, but it shut off instantly.  When I plug the laptop charger in, there is no orange light that normally comes on when the power cable is connected.

 

Please could someone advise on what the issue could be and how I can fix it.  I really need to use my laptop as I'm right  in the middle of my A-level revision! 😞

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