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- HP Community
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- Notebook Operating System and Recovery
- laptop working slow disk usage 100% and memory 89%

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08-01-2020 10:55 PM
My laptop works very slow. I checked in task manager, it shows 100% disk usage and 87% memory usage despite the fact that i have opened only edge browser and task manager. Someone help me out.
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08-08-2020 01:51 PM
Then i disabled windows search and sysmain from services.msc and now the disk issue has been resolved.
08-04-2020 02:43 PM
@raj_kamal Welcome to HP Community!
I understand that the laptop working slow disk usage 100% and memory 89%.
First, let's start with performing a hard reset on the PC to release any excessive static/power that could have caused the issue.
Turn off the computer.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
Second, you can check if there is Bios update available for your PC, here is the link to download.
Performing a test on the Hard drive as well as on the Memory from the Hardware diagnostics:
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once for System Diagnostics.
4) Go to Component test.
5) Run extensive Memory and Hard Drive test.
Depending on the test results, If the test passes then I would suggest you perform a complete system recovery.
Note: Recovery will wipe off everything from the computer. If you have anything important get in touch with some local stores to get your data backed up.
Click here to know: How to perform each step.
For more details, you can try these documents as well.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
08-04-2020 02:58 PM
Don't know if this will help, but I finally went to Geek Squad (Best Buy) on-line support. They ran a diagnostic and found a problem with some cookies. My laptop is working at a decent speed now. Be prepared for a long wait, though you won't have to sit with your computer the whole time.
08-09-2020 11:51 AM
@raj_kamal That's awesome, I'm glad you've got that sorted,
let us know if you need, anything else.
Take care.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.