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MOELU
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Message 1 of 3
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Flag Post

legacy boot order

‎09-30-2020 12:17 PM

HP Recommended
Product: Envy 17
Operating System: Microsoft Windows 10 (64-bit)

Hello ,I  hope you are  doing well .

I am trying to install ubuntu in my laptop and i am facing a problem that is i am not able to boot from my usb even after enabling  the legacy  , actually there is an arrow before the notebook hard drive (in the legacy options)   and when I restart my laptop and click F9 it show me 2 options to choose from :  windows and notebook hard drive . 

Thank you 

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MOELU
Author
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Message 2 of 3
Flag Post

‎10-01-2020 09:31 AM

HP Recommended

Hellllllllllllllllllllllllllllllllllllllllppppppppppppppppp😱

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Echo_Lake
HP Support Agent
HP Support Agent
19,071 19,030 826 879
Message 3 of 3
Flag Post

‎10-02-2020 12:42 PM

HP Recommended

@MOELU

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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