• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-17-2025 03:18 AM

HP Recommended
Operating System: Microsoft Windows 11

i wanted to recover my files from my old laptop to my new ProBook 440 g10 but my windows has changed to 8 and i can not go back to my pre-installed windows 11 how can i get the license of my pre-installed windows? what do you suggest?

Reply
1 REPLY 1

‎05-17-2025 06:53 AM - edited ‎05-17-2025 06:53 AM

HP Recommended

Back up the files you recovered onto a portable hard drive and use the HP cloud recovery client software to make a bootable USB recovery drive that will pretty much return the hard drive to its 'out of the box' condition.

 

Here is an info link for how to use the utility. 

 

PC aziendali HP - Utilizzo di HP Cloud Recovery Client in Windows 11 e Windows 10 | Assistenza HP®

 

Pay particular attention to the section for how to automatically reinstall the drivers and software.

 

You can download the cloud recovery client software from the link below:

 

HP ProBook 440 G10 Notebook PC da 14 pollici Dettagli su software e driver

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.