live person or phone support

[Alaax]

i really need to speak with a live person or phone support agent about my HP Pavilion but i don't appreciate having to pay a subscription to even get any kind of support from a real person. How can i contact HP and actually get a live person without having to purchase some upgraded subscription?

[Dragon-Fur]

@Alaax 

Welcome to the HP English Community --

I found public reviews and other information for this system going back to 2015 to about 2019.

?

It's true that HP Support won't talk to you about out of warranty hardware.

HP Support accepts hardware repair submissions for in-Warranty products.

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

HP SmartFriend might talk to you -- with a paid subscription or one time call purchase --

That said, should the question be related to hardware, there is a chance that the help you want is not available.

Be careful -- desperation can lead to making mistakes --

Should you decide to wander out into the Internet seeking "live person" help, 

You will find it --

There are so many scam sites that it's hard to keep track of them.

Internet "help site" people will talk to you -- then they will want money and access to your computer.

You can decide to ask for help here in the Community.

We offer online support for free.

It is true that we do NOT offer phone or chat support.

At this writing, all HP Community Agents and Experts who work in the Community are real people.

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Out of Warranty?  What to do...

For those of us who are "Out of Warranty", submitting a Warranty repair request to HP Support is not an option.

Open your device HP Product Home > Select Category Troubleshooting to find help for common issues.

HP Support does not generally provide free service for out-of-warranty devices.

Our HP Community is not HP Support; we do offer online help free of charge.

Reminder – New Post – Post New Question

 When you submit your question to the Community,

Increase your chances of receiving an answer ---

For example,

• Provide the model of the device  Product Home and the Operating System / version

• Do NOT include the serial number -- What?  We cannot make use of the information and you should never post private information in a public forum.
• As best you can, describe the issue for which you are seeking our help.
• Tell us what you have tried to fix the problem.

 Post New Question

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Still want to speak with an HP support agent?

Where supported,

OPTIONAL >> Where available - Purchase an HP out-of-Warranty service contact

<< Important >>

Pay attention to where you go on the Internet.

Beware of look-alike and similarly named websites that are not HP.

HP SmartFriend Services

  HP SmartFriend Services | HP® Official Site

Need Help?

Open the SmartFriend Data Sheet - Contact Information 

Scroll down to section “Service by Region” and check the contact options in your region / location.

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HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 HP Product Home

 Enter the device type and model name of your HP product

OR

HP Pavilion x2 - 10-n113dx (ENERGY STAR)  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"