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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- lost d partition on an upgrade thats where my factory is

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09-20-2023 06:55 PM
Hello All i have a HP Stream x360 running windows 8 during an upgrade it wiped out my d: partition where my factory restore lives is there a way i can get it back or can someone tell me where i can purchase the os one a usb thats where microsoft pointed me
09-26-2023 12:46 AM
Hi @Dennis127Dennis,
Welcome to the HP Support Community.
I'd like to help!
I am afraid that may not be possible. However, I recommend you contact HP internal support. They will check via remote assistance and see if that is possible or may provide if there are any other options.
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee