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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- mfc120u.dll is missing

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08-14-2017 12:46 PM
When starting I get message:
Accelerometer.exe cant run because mfc120u.dll is missing.
Notebook seems to run OK, but is there possible harm to hardware to run without it?
How to download and where to place th file, please?
Tks!!
Solved! Go to Solution.
Accepted Solutions
08-14-2017 01:02 PM - edited 08-14-2017 01:03 PM
Hi @EduGM
Thank you for posting in the HP Support forum. Welcome !
In order to fix this issue, please do the following.
1. Click on Start button
2. Type Control Panel and open it
3. Go to Programs and Features,
4. Find HP 3D DriveGuard and uninstall it
5. Restart the computer
6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Hope this helps. Let me know how it goes
edit: DavidPK was faster 🙂
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
08-14-2017 01:02 PM
Hi,
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-14-2017 01:02 PM - edited 08-14-2017 01:03 PM
Hi @EduGM
Thank you for posting in the HP Support forum. Welcome !
In order to fix this issue, please do the following.
1. Click on Start button
2. Type Control Panel and open it
3. Go to Programs and Features,
4. Find HP 3D DriveGuard and uninstall it
5. Restart the computer
6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Hope this helps. Let me know how it goes
edit: DavidPK was faster 🙂
*** HP employee *** I express personal opinion only *** Joined the Community in 2013