• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Notebk 15-ab157nr
Microsoft Windows 10 (64-bit)

When starting I get message:

Accelerometer.exe cant run because mfc120u.dll is missing.

 

Notebook seems to run OK, but is there possible harm to hardware to run without it?

 

 

 

How to download and where to place th file, please?

 

Tks!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @EduGM

 

Thank you for posting in the HP Support forum. Welcome !

 

 

 

In order to fix this issue, please do the following.

 

1. Click on Start button

2. Type Control Panel and open it

3. Go to Programs and Features,

4. Find HP 3D DriveGuard and uninstall it

 

 

5. Restart the computer

 

6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

 

Hope this helps. Let me know how it goes

 

 

edit: DavidPK was faster  🙂

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi @EduGM

 

Thank you for posting in the HP Support forum. Welcome !

 

 

 

In order to fix this issue, please do the following.

 

1. Click on Start button

2. Type Control Panel and open it

3. Go to Programs and Features,

4. Find HP 3D DriveGuard and uninstall it

 

 

5. Restart the computer

 

6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

 

Hope this helps. Let me know how it goes

 

 

edit: DavidPK was faster  🙂

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Thanks! Perfect solution reinstalling HP3D DriveGuard.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.