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‎01-08-2024 12:08 AM

HP Recommended
Product: notebook pavilion 17-ak033nf
Operating System: Microsoft Windows 10 (64-bit)

Bonjour,

le Windows 10 de mon PC était bloqué à 1909. J'ai décidé de faire un recovery pour repartir sur de bonnes bases et là, windows est bloqué à 1709 et refuse tout autre mise à jour. Pouvez-vous m'aider ? SVP

Category:
1 REPLY 1

‎01-08-2024 07:11 AM

HP Recommended

Hi:

 

You have two options:

 

1.  You can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

2.  If you still are stuck at v1709, clean install W10 by making a bootable W10 installation flash drive with the Media creation tool from the link below.  This will install the latest version of W10 (22H2).

 

Télécharger Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 17-ak033nf Téléchargement de logiciels et pilotes | Assistance HP®

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