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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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misplaced have the windows CD

HP Recommended
Microsoft Windows 10 (64-bit)

My system has got virus and needs to install the Windows again, however do not have the windows CD received along with the laptop. during the shifting of the house have misplaced the CD. what todo

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HP Recommended

Please provide the identification of the notebook. 

That identification would be either the ProdID on the bottom or the complete product name.



I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
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For laptops or desktop PCs, use the Fn+Esc keystroke while logged into Windows to locate the Product number (SKU)
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