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‎09-12-2022 04:37 AM - last edited on ‎09-14-2022 06:41 AM by Retired

HP Recommended

Hi There,

I recently got a replacement motherboard (15S-FQ DA0P5AMB6D0 I3-7020U Laptop motherboard L63557-001 L68113-001) and in the Boot menu, i have some parameters missing or all zeros as you can see below. what has caused this and how do i recover these?

 

 

s-l1600 (1).jpg
Category:
1 REPLY 1

‎09-16-2022 09:35 AM

HP Recommended

Hi @gav7

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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