missing driver on windows install (hp stream 11 laptop)

[jrod726]

on hp stream 11 doing hard reset installing windows setup & step 2 comes up as a missing driver screen is blank but is asking for a driver to be installed

[Nal_NR]

Hi @jrod726,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Are you upgrading to windows 11? Could you elaborate more on the issue?

Meanwhile, you may refer to this document here and see if that helps. 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @ jrod726,

We did not hear from you. If you need further assistance, feel free to reach out to us.

[Nal_NR]

Hi @jrod726,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.