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‎01-31-2017 11:23 AM - last edited on ‎01-31-2017 11:29 AM by Retired

HP Recommended

After installing Windows 10 I have still one unknown device without a driver. The harware-ID is:

 

ACPI\VEN_HPQ&DEV_0004

ACPI\HPQ0004

*HPQ0004

 

Can You please help me with a driver?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2017 11:42 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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3 REPLIES 3

‎01-31-2017 11:42 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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‎02-02-2017 02:20 AM

HP Recommended

Answer after half en hour!!! THAT was fast! And it works! Thanks 🙂

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‎02-02-2017 06:39 AM

HP Recommended

You're very welcome.

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