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‎02-10-2023 08:47 PM

HP Recommended
Product: HP Stream - 14-ax010wm
Operating System: Microsoft Windows 10 (64-bit)

in device manager it says im missing drivers for the pci encryption/decryption controller and the sm bus controller and i cant find them anywhere can someone point me in the right direction

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2023 10:21 PM

HP Recommended

Hi:

 

You need these drivers:

 

First install this driver and restart the PC.

 

Driver - HP Stream - 14-ax010wm | HP® Customer Support

 

Then install this driver.

 

Driver - HP Stream - 14-ax010wm | HP® Customer Support

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3 REPLIES 3

‎02-10-2023 10:21 PM

HP Recommended

Hi:

 

You need these drivers:

 

First install this driver and restart the PC.

 

Driver - HP Stream - 14-ax010wm | HP® Customer Support

 

Then install this driver.

 

Driver - HP Stream - 14-ax010wm | HP® Customer Support

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‎02-11-2023 07:58 PM

HP Recommended

the chipset driver didnt work for my os version i have 1904.5

 

1 person found this reply helpful
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‎02-11-2023 08:02 PM

HP Recommended

Did it install the smbus controller?

 

If not go to the device manager.

 

Click on the smbus controller needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for drivers' option and browse to the driver folder that was created when you ran the driver.

 

That folder will be located in C:\SWSetup\sp96709.

 

Make sure that the Include subfolders box is checked and the driver should install.

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