missing options on power button

[sgraves1]

I was working on a quiz for school and the program would not close. i could not even get the task manager to come up so i had to perform a hard reset of the computer. After I did that, the only options on the power button is lock. How do I restore, sleep, restart and shut down? Everything I have tried has not worked

[Alden4]

Hi @sgraves1,

Welcome to the HP support community.

Please help us with your HP unit serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support