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HP Recommended
pavilion g6
Microsoft Windows 7 (64-bit)

Hello All,

i had a virus now after i clean it, when i sarted my laptop i see a message osloder.exe

status 0xc000000f 

 

1. i might need installation of windows, can i get a web shortcat  or address to download it?

i think that i have the installed key 

2. any other suggestion?

 

Thank you very much

 

8 REPLIES 8
HP Recommended
HP Recommended

Hi

Thanks for the answer

after trying download win 7 from :

https://www.microsoft.com/en-us/software-download/windows7

 

when i put the Installation Key i get : Message Code 715-123130 and Transaction ID

 

when contact the support, they told me that i need to download win 7 from HP because my key will work only with HP windows software because the windows was installed by HP

 

How Can i download it from HP?

Thanks

HP Recommended

Hi

 

I don't know.

 

The key you have is a HP key.

HP Recommended

Hi,

i contacted windows support, they told me that the key that i have will work only with a windows that belongs to HP, this kind of windows they use to install In their products.

 

can i get it?

 

please note that i can run the windows in my laptop,  but when i start the laptop i neet to press enter then choose win 7 and press Enter again

 

Thanks

 

HP Recommended

Hi

 

Computer Surgeons sell disk sets for HP computers.

If you have made a Win 7 disk, try and repair the Boot Process ONLY.

Not go for a full install.

 

 

 

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);

https://www.microsoft.com/en-us/software-download/windows7

A 3rd party site is (Please be careful)...
https://mirror.corenoc.de/digitalrivercontent.net/

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb

You may need to change the Secure/Legacy  boot option, and the boot sequence also.

HP Recommended

Hi,

You should reinstall windows to save you from having any more issues like this and you should be carefull with the files that you download on the internet, try and get a good antivirus that will help you block these certain files from infecting your computer would recommend you to try avast.

HP Recommended

Hello All,

 

Thank you all for you help!

 

At the end i used win 7 enterprise 64 bit with repair file: boot-repair-disk-64bit.ios

I used before other win 7 that was without this file so please pay attention on that, the boot-repair-disk-64bit.ios was at the the root librery with the Setup win file, so it is very easy to check that it exist,


please pay attention,

at the first time that i boot from the CD it did not fix anythingi taught that disk is not going to do the job, but only after like 3 time of choosing boot from CD and turn off and on the computer it worked and started to do the repair, at these times the CD was working but still nothings happen, so please try and try until it works.

 

very bad design from HP

 

Best regards

 

HP Recommended

Prego.

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