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HP Recommended
HP 2000-369WM Notebook PC

i recently installed windows 10 2015 but it didnt let me install and automatically deleted “Recovery” “HP_tools” and other disk i dont remember names, and now my touchpad wont work, my AMD CPU wont install the drivers, and i wont be able to recover my original windows 7 professional HP image. is there any workaround into recovering these disk

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

https://www.computersurgeons.com/p-22037-windows-7-64b-recovery-kit-667564-001-for-hp-notebook-pc-mo...

 

 

you might try these drivers first to see if you can get 10 to work

https://support.hp.com/us-en/drivers/hp-2000-notebook-pc-series/model/5171088

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

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7 REPLIES 7
HP Recommended

https://www.computersurgeons.com/p-22037-windows-7-64b-recovery-kit-667564-001-for-hp-notebook-pc-mo...

 

 

you might try these drivers first to see if you can get 10 to work

https://support.hp.com/us-en/drivers/hp-2000-notebook-pc-series/model/5171088

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

do i really have to pay for it? -_-

HP Recommended

Download the drivers and see which can be installed.

 

Alternately try ubuntu desktop. 

https://ubuntu.com/download/desktop

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

i do not know how you expect me to install without wifi because the disk also had the driver for my network

HP Recommended

Use library PC.  Some downloads may require admin rights so check with librarian.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

how does a library PC going to download the drivers for me

HP Recommended

i used a usb 3.0 to install the drivers from my main laptop and now my laptop i was trying to fix works the touchpad works but the wifi adapter wont install for no reason. thanks for the help

although for some reason when i try to scroll on the touchpad it just locks the mouse instead of scrolling 

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