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HP Recommended
Microsoft Windows 10 (64-bit)

I have an HP pavilion model 15-cd040 WN

the driver for the DVDRW is corrupted. need the location where i can download the driver.

 

2 REPLIES 2
HP Recommended

Welcome to the HP Support Community.

 

  • This is Windows built-in driver/feature , there is usually no 3rd party driver to download.

 

When did you start experiencing this issue ?

 

  • If it happened today or recently, try "turning back time" by using System Restore in Windows (if it is active)

Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info:

>> http://support.hp.com/us-en/document/c03327545

>> https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

If the problem started long time ago, or if System Restore did not help,

 

  • try using DISM and SFC

 

While being online and from an elevated Command Prompt, you should first run

 

DISM /Online /Cleanup-Image /RestoreHealth

and then end with

sfc /scannow

 

Eventually, try rebooting and repairing the driver in Device Manager

 

 

Reference articles :

>> https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

>> https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-...

 

Let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.