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my h.p laptop is saying install an operating system on hard disc what should i do

2 REPLIES 2
HP Recommended

What caused the problem in the first place?
Power glitch? Upgrade to windows 11?
Microsoft or HP update? Add a new device, memory, etc?
Have you run diagnostics?
Tap the ESC key after powering on to run diagnostics.
Do not allow any updates if disk or memory fail.

 

If you pass diagnostics (memory and drive) then the BIOS  cannot find the OS.

Something wrong in BIOS;.  Go in to the bios setup and on every page, look for and 

click to "set defaults"


Save and reboot.  Lemme know what happens

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.


Thank you for using HP products and posting to the community.
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HP Recommended

Most likely, this means that your drive is dead and all of the data on it is lost.  Drive will likely need to be replaced.  If it's out of warranty, I recommend taking it to a repair shop if you're unsure what you're doing.  If it's in warranty, most likely HP will need to replace the drive.

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